IT Managed Services Packages

Microtech-Tel offers a comprehensive, affordable set of managed IT support services and remote network management to small- and medium-size customers with 5 to 500 employees. Our Technology Data Services and Solutions are centered around a Network Operations Center staffed by highly skilled and certified IT professionals. Our specialized remote network management tool monitors and manages all IT devices such as routers, switches, servers, workstations, phone systems and firewalls. The systems can also provide remote diagnostics, troubleshooting and daily operations and administrations.

	Silver Plan	Gold Plan	Platinum Plan	SAAS
Monitor Critical Devices
Process Trouble Tickets by Phone, Email or Web Portal
Weekly Performance Reports
Remote Patch Management of PC’s
Remote Patch Management of Servers
Firewall, Server, Switch and Router Management
Remote and Onsite end user support
Vendor Support Services
Desktop support of MS Offi ce Applications
Controlled desktop environment
Discount on projects
Discount on Emergency and After Hours support
Dedicated support based on seats
Managed Security Package
IT Asset management
Remote Backup Storage
Dashboard provided to customer IT staff

Learn more about Microtech-Tel’s hosted solutions on a monthly subscription model »