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May 24, 2010

VoIP rapidly meeting the demands of business telecommunications, including voice and data through a single network

DENVER, CO — Businesses large and small throughout Colorado are rapidly moving their voice and data communications to Voice Over Internet Protocol, VoIP, to save money over traditional phone company services and to draw upon a host of feature-rich options available through the flexibility of VoIP, and Colorado’s own Microtech-Tel specializes in delivering this cutting-edge technology to business customers throughout the Front Range and central mountain areas of the state.

VoIP is a fully digitized technology delivering both voice and data transmission over secure, encrypted Internet connections anywhere in the world, connecting seamlessly to traditional phone systems where necessary. The advantages of VoIP are many, including handling all types of communications, both voice and data, over a single network, replacing the business expense of building two separate networks to handle these technologies essential to modern business operation. On the voice side of the ledger, VoIP offers business customers a full set of features — long distance, call forwarding, voice mail, conferencing, caller ID and more — without additional monthly fees as is seen with traditional phone companies, while on the data side delivering full high-speed broadband internet access for data, email and video.

“With the VoIP network built by Microtech-Tel, business customers have carrier-class phone and enterprise-level data systems on one network at substantial savings over traditional phone companies and separate internet providers, and they can also tap into an entire array of Hosted Solutions on an as-needed basis through the Microtech-Tel IP Cloud Network,” said Sam Kumar, Microtech-Tel Founder and CEO. “We have Hosted PBX, Hosted Email, Hosted Storage, teleconferencing, security, back-up an additional services. With the system Microtech-Tel has developed, business customers can have as much or as little network features as needed, whenever they need them, without the expense of their own unique systems.”

Microtech-Tel, founded in 1988, provides business customers with the full range of telephony and IT solutions, including such hardware as business phone systems from industry leading NEC, network services including local phone lines, long distance service, and high-speed interent access, plus such IT managed services firewall, server, switch and router maintenance, remote and on-site end-user support, 24/7/365 technical support, and daily operations and administration of all voice and data systems.

“The Internet is becoming the standard for telecommunications, which is why the traditional telecom business phone service is shrinking each quarter,” adds Microtech-Tel’s Kumar. “We have 21st Century business telecommunication service in place now, fully secure and adaptable to the technological future.”

Microtech-Tel has invested millions of dollars in its technology infrastructure to deliver the very latest voice, data, network and IT managed solutions to its business customers throughout Colorado. The firm handles business customers with 5 to 5,000 workstations with hardware, like latest-generation NEC business telephones and systems, and PBX systems, through to Dynamic T-1s, Multiple Bonded Dynamic T-1s and DSL service. Microtech-Tel also delivers the the top customer service and technical maintenance through highly trained personnel on staff in 10 locations throughout the state of Colorado.

For  information or to schedule an appointment to discover all the benefits Microtech-Tel delivers to businesses, call 800-722-5115 and visit http://microtech-tel.com/.

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May 15, 2010

Modern PBX systems, even those VoIP-based, now available to large and small business alike

DENVER, CO – PBX, or Public Branch Exchange, the heartbeat of a business telephone system used to managed phone lines and system functionality, is now available in a variety of forms that brings this feature-rich switching technology to even the smallest of businesses, according to Colorado’s voice, data and managed IT services leader Microtech-Tel.

PBX is a sophisticated business telephone management system traditionally utilized by only larger businesses handling enough work stations to make the investment and its features worth the price of admission. PBX systems trace their history to operator-assisted switchboards that allowed multiple internal business phone users to share a limited number of outside lines and also to allow for station-to-station internal communications. Over the years, PBX systems got more complex to handle these functions without operator assistance, and adding on a whole array of features, such as conference calling, auto dialing, night service, voice mail, paging and an auto attendant, among many other features.

Microtech-Tel designs and installs onsite PBX systems for its larger customers, but also operates hosted PBX solutions where even businesses with as few as 5 workstations can tap PBX functionality without the cost of infrastructure and hardware that would be prohibitive for such a small exchange requirement.

“We have built the infrastructure and built-in all of the standard PBX features where small businesses can enjoy the benefits of a full PBX on a pay-as-you-go basis,” said Sam Kumar, Microtech-Tel Founder and CEO. “Using our Hosted PBX service through our cloud computing network, even small business can enjoy one main business telephone number for multiple workstations, follow-me calling to even cell phones, dial-by-name directories, messaging and a full array of PBX functions. In other words, even very small businesses can have the telephony flexibility heretofore reserved to only very largest business customers.”

Microtech-Tel has certified engineers and technicians that regularly design full premises-based PBX for such big-business customers in Colorado as Coors, Hyatt, Marriott and the State of Colorado. Using state-of-the-art business telephone system hardware from industry leader NEC, and switching systems from such partners as Microsoft, Cisco and Juniper, Microtech-Tel has pioneered business telephony services for voice and data based on both traditional switching systems and emerging Voice Over Internet Protocol (VoIP) technology.

And now, through its own 15 locations and data centers throughout Colorado’s Front Range and central mountains, Microtech-Tel has built a multimillion infrastructure that delivers big-business functionality to companies with as few as five workstations.

“We specialize in voice and data managed services for businesses in a wide service area in Colorado,” said Microtech-Tel’s Kumar. “Our services range from network services like telephone lines, long distance and high-speed internet access, to the design, installation and programming of complex telephone and data systems, and complete IT managed services including security, maintenance and trouble-shooting.”

In addition to traditional business telephony, Microtech-Tel also specializes in VoIP technology, Dynamic T1 service, and Multiple Protocol Layer Switching (MPLS) which services multiple office locations with single connectivity for telephone, internet and data communications. Also Microtech-Tel’s state-of-the-art data network supports data encryption technologies that comply with such laws and regulation as HIPPA (Health Insurance Portability and Accountability Act) privacy provisions and Sarbanes-Oxley Act reporting requirements for public companies.

For more information on PBX systems for both large businesses and small enterprises with as few as 5 workstations, as well as the complete voice, internet and data services delivered by Microtech-Tel, call           800-722-5115 and visit http://microtech-tel.com/.

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April 22, 2010

Microtech-Tel takes encryption security seriously with Check Point; worry-free credit card processing, HIPPA and Sarbanes-Oxley compliance

DENVER, CO – Microtech-Tel, Colorado’s leading business telecommunications provider of voice, data and IT managed services, has achieved Silver Level PureAdvantage Partner status with Check Point, the world’s top technology for total internet security. This partnership enables Microtech-Tel to deliver its business customers worry-free security for data transfer that ensures secure credit card processing, and full compliance with the privacy and reporting issues under both the Heath Insurance Portability and Accountability Act (HIPPA) for healthcare enterprises and the Sarbanes-Oxley Act of 2002 for publicly traded companies.

Check Point Software Technologies Ltd., headquartered in Israel with U.S. operations based in Redwood, Calif., is the recognized world leader in security software for networks, data and endpoints under a single unified management framework. As a Silver Level PureAdvantage Partner with Check Point, Microtech-Tel personnel have been trained in all aspects of Check Point security software and can provide end users with any combination of resell, catalog sales, integration, installation, training, and technical support for most products.

Check Point provides customers uncompromised protection against all types of threats, reduces security complexity and lowers total cost of ownership. Check Point first pioneered the industry with FireWall-1 and its patented Stateful Inspection technology. Today, Check Point continues to innovate with the development of the Software Blade architecture, a dynamic architecture that delivers secure, flexible and simple solutions that can be fully customized to meet the exact security needs of any organization or environment. Check Point customers include tens of thousands of businesses and organizations of all sizes including all Fortune 100 companies. In addition, Check Point’s award-winning ZoneAlarm solutions protect millions of consumers from hackers, spyware and identity theft.

Microtech-Tel, with more than 2,000 business telecommunications customers throughout Colorado, went the extra mile to partner with Check Point because of its sterling reputation for network security solutions. While this is important for all businesses transferring sensitive and proprietary information on networks, it is particularly critical for those businesses processing credit cards, and those which fall under the guidelines of HIPPA and Sarbanes-Oxley.

Credit card processing on the internet needs heightened security, of course, so customers can have the confidence that their personal financial and identity information won’t be compromised, and Microtech-Tel with Check Point delivers. Moreover, healthcare organizations which are required to follow HIPPA privacy regulations, and public companies with reporting requirements under Sarbanes-Oxley, can rest assured that the Check Point technology from Microtech-Tel is secure and fully compliant with these federal laws.

Microtech-Tel has invested millions of dollars in its technology infrastructure to deliver the very latest voice, data, network and IT managed solutions to its business customers throughout Colorado. From hardware like latest-generation NEC business telephones and systems, PBX systems, through Dynamic T-1s, Multiple Bonded Dynamic T-1s, DSL service, and more, as well as the top customer service and maintenance staffs anywhere, Microtech-Tel provides carrier- and enterprise-level telecommunications services to business customers large and small.

For more information or to schedule an appointment to discover all the benefits Microtech-Tel delivers to businesses, call 800-722-5115 and visit http://microtech-tel.com/.

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April 20, 2010

Multiple office locations, one telecom solution equals business savings with MPLS

DENVER, CO – When a business operates from two or more locations, that often means two or more phone numbers, two data/network systems – or a very expensive add-on to ensure seamless network connections. With Multiple Protocol Layer Switching (MPLS) from Microtech-Tel, Colorado businesses with many office locations can have telephones, internet and data connectivity as if it was one office while saving as much as 30% over systems offered by the traditional legacy telecommunications companies.

Microtech-Tel, a carrier- and enterprise-class telecommunications company serving the telephone, internet and data requirements for thousands of Colorado businesses, utilizes its own MPLS platform to create a personalized private Local Area Network (LAN) for each business customer. Using the power of Microtech-Tel’s proprietary “cloud” computing infrastructure, businesses with two or more locations can draw all the services and functionality they need, when they need it, without the expense of building their own exclusive network. In this way, businesses can enjoy telephone, internet and data transfer technology from a highly secure network at a substantial savings.

“With traditional carriers, to achieve a single-system telecommunications and managed IT network for a business would require a main access line for each location, with a duplication of phone functionality, data servers and internet connectivity,” said Todd Wilson,” Microtech-Tel Senior Account Executive. “With Microtech-Tel it requires only one main access for the entire system, and all of our ‘cloud’ technology is built in with all the capacity any business would need. It’s just like having a single office from a connectivity point of view, in as many locations as required.”

What makes it all possible is the multi-million investment Microtech-Tel has made in its network of IP telephony, IT managed services and hosted solutions over its company-built “cloud.” A “cloud” is a computer term for an infrastructure of shared services, such as security, PBX, email, off-site backup, storage, web hosting, and more. The “cloud” allows businesses large and small to tap into the very latest telecommunications technology at will without the expense of building their network.

“Plus, we are constantly updating the power, functionality and capability of our cloud, so customers also get regular updates and upgrades that would just be added expense on their own networks,” Wilson added.

Mircrotech-Tel, founded in 1988, offers business throughout the Denver Metro area, the Front Range, and through the central mountains the very latest in telecommunications services. From state-of-the-art PBX and telephone system hardware, to telephone lines, long distance service, high-speed internet access, and a complete set of IT managed services for secure business data, the company delivers the very latest in telecommunications and backs it up with 24/7/365 customer service and an unparalleled commitment to reliability.

For more information visit www.microtech-tel.com.

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April 18, 2010

Expert equipment leasing programs give Microtech-Tel clients flexible financing solutions

DENVER, CO – Microtech-Tel, Colorado’s premier voice and data managed services provider for business, provides an array of equipment leasing options for its customers that guarantees complete flexibility in system financing options.

Microtech-Tel has more than 2,000 business telephone and data customers throughout the state, ranging in size from 5 employees to upwards of 5,000 workstations. As a NEC Double Diamond Partner, Microtech-Tel brings its customers the very latest in telephone and data hardware solutions and training from international leader NEC, at the very best pricing structures found anywhere.

Now, tapping the expertise of a variety of financial vendors, Microtech-Tel clients can also enjoy a host of equipment leasing options, custom tailored to their own financing needs.

“Some clients needing to rebuild their networks of phone systems and hardware elect to take the charge as a capital expense, and others opt for classifying it as an operational expense, and we have equipment leasing options to satisfy any need,” said Todd Wilson, Senior Account Executive for Microtech-Tel. “With some of the new tax changes implemented by the Obama Administration, some business are opting for a capital expense to take advantage of tax write-offs or depreciation, while others are looking for operational, month-to-month expensing. Our financing partners are experts at modern accounting practices and can assist any client with the type of program required for their particular situation.”

Wilson explained that state-of-the-art business telephone systems can cost from $400 to over $1,000 per workstation depending upon the hardware selected and the range of features they support. Equipment leasing, he added, is often preferred to outright purchasing in order to manage cash-flow and also to hedge against either hardware technological advances or the changing demands of each unique workplace environment.

Since 1988, Microtech-Tel has earned its well-deserved reputation for delivering next-generation products and services using best practices at every level of the client experience. The firm provides network services, telecom services and IT managed services, plus phone systems, Internet, T1s and T3s, and more to businesses large and small throughout Colorado’s Front Range and Western Slope. Microtech-Tel features 24/7/365 support and services with technicians strategically located throughout the state.

Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com

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April 15, 2010

Microtech-Tel delivers a host of technology solutions for continuing cutting-edge service

DENVER, CO – With technology requirements changing rapidly, it is difficult for businesses large and small to manage their voice, data and network systems to keep up with demand, so Microtech-Tel has designed a host of technology and service resources and solutions to keep client telecom, networks and IT managed services on the cutting edge for today and tomorrow.

In other words, Microtech-Tel has built, maintains and constantly updates a complete and state-of-the-art suite of secure telecom infrastructure and IT resources so each client can tap what they need, when they need it, constantly remaining ahead of the telecom curve.

Microtech-Tel, founded in 1998, has business solutions from the desktop telephones and PBXs, to network services for local carrier-class local telephone lines, internet access and long distance service, to such hosted services as web hosting, hosted email, hosted security, hosted IT management, hosted teleconferencing and more.

From the company’s Telecom Services, choose a wide array a wide array of telephony services and hardware, including the design, installation, programming and maintenance of complete phone systems for 5 to 5,000 workstations, including the training services to ensure maximum productivity. As a Double Diamond Partner with NEC, Microtech-Tel affords its client a premium relationship for exclusive pricing on hardware and training, plus the company’s infrastructure supports Microsoft, Cisco and Juniper systems with certified engineers and technicians who handle everything from setup and installation, to training and troubleshooting.

Microtech-Tel’s Network Services bring unmatched high-speed internet access and feature-rich local and long-distance telephone service with carrier-class and enterprise-level functionality. The Voice Over Internet Protocol, or VoIP, system operates from 10 Microtech-Tel Data Centers strategically located throughout the Denver metro area, the Front Range of Colorado and mountain locations, complete with redundancy to ensure no downtime. There is no better voice and data management system anywhwere.

And with Microtech-Tel’s envelope-pushing cloud computing network, clients can tap the very latest in hosted technologies for voice and data services to monitor and manage all IT devices, including routers, switches, servers, workstations, phone systems, and firewalls, and to enjoy  remote diagnosis, troubleshooting, and daily operation and administration of all systems. Microtech-Tel’s in-house engineers can design a unique system for each client to handle bandwidth requirements on a day-to-day basis, and allow access to the vast resources of the cloud to manage any special needs and spikes in demand.

Since 1988, Microtech-Tel has earned its well-deserved reputation for delivering next-generation products and services using best practices at every level of the client experience. The firm provides network services, telecom services and IT managed services, plus phone systems, Internet, T1s and T3s, and more to businesses large and small throughout Colorado’s Front Range and Western Slope. Microtech-Tel features 24/7/365 support and services with technicians strategically located throughout the state.

Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com

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March 19, 2010

MICROTECH-TEL COMMITS TO ‘GREEN’ WITH ITS SERVICE FLEET

DENVER, CO – Microtech-Tel, Colorado’s leading provider of business voice and data managed services, is committed ecological “green” operations, most clearly manifest in its fleet of service vehicles: 10 Mazda3 wagons that carry an EPA mileage rating of 25 mpg city and 33 mpg highway.

“Microtech-Tel has customers far and wide throughout the state, and our technicians log thousands of miles each year meeting the needs of our clients,” said Sam Kumar, President of the company. “We wanted to save money, of course, but one of our chief concerns in looking for service vehicles was to insure that our carbon footprint would be the minimum possible while still getting the job done. Our experience is that our technicians, with their Mazdas fully loaded with our ‘Critical Spares” parts, are getting an average of more than 30 miles to the gallon servicing our customers. That’s good for us, good for our customers, and great for the earth.”

In selecting the fleet of service vehicles for technicians located throughout the state of Colorado, Microtech-Tel tried to reach a balance of driver comfort, a size vehicle which could easily carry all the equipment necessary to make a one-stop service call, and environmental stewardship. The Mazda3 wagon fit the bill. Each technician carries a share of over $330,000 in “Critical Spares” inventory maintained by the company and consisting of phone systems, switches, routers, networking gear, cabling, and more.

“A smaller vehicle wouldn’t have met our requirement to have the right parts to complete the job on-site and on-time,” Kumar noted, adding, “and a larger vehicle would have required more fuel than our sense of propriety would allow. We truly care about the environment and really wanted to make a ‘green’ statement in our operations.”

Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com.

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March 17, 2010

‘Critical Spares,’ SLA programs mean Microtech-Tel technicians have customers up and running ASAP

DENVER, CO – Microtech-Tel, Colorado’s leading provider of voice and data managed services to businesses, maintains a significant investment in technology inventory to assure its customers minimal downtime if a problem occurs. With its “Critical Spares” program, Microtech-Tel has over $330,000 worth of phone systems, switches, routers, networking gear and cabling not only on hand, but in technician vehicles, so if essential parts are needed, they are close at hand.

Moreover, with highly trained technicians located at strategic locations throughout the state, Microtech-Tel customers enjoy a guaranteed 2-hour Service Level Agreement (SLA), meaning that a trained technician will be there to fix any problem in two hours max. And, of course, with enough gear to handle any parts issues on-site and on-time.

“We look at our ‘Critical Spare’ and SLA programs as key components of customer care,” said Sam Kumar, Microtech-Tel President. “These aren’t added-on features for an additional cost, but rather a benefit of doing business with our company. We understand how critical voice and data communications are to our customers’ bottom lines, and we have done everything we can to insure that any service interruptions are handled efficiently, expertly and quickly.”

Since 1988, Microtech-Tel has earned its well-deserved reputation for delivering next-generation products and services using best practices at every level of the client experience. The firm provides network services, telecom services and IT managed services, plus phone systems, Internet, T1s and T3s, and more to businesses large and small throughout Colorado’s Front Range and Western Slope. Microtech-Tel features 24/7/365 support and services with technicians strategically located throughout the state.

Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com.

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March 15, 2010

COLORADO’S MICROTECH-TEL MAINTAINS DOUBLE DIAMOND PARTNER STATUS WITH TELCOM GIANT NEC

DENVER, CO – Microtech-Tel, a voice and data managed services provider for businesses throughout Colorado, has for the third year in a row garnered Double Diamond Partner status with world-leading telecommunications and networking giant NEC Corporation of America, a designation that brings Microtech-Tel and its customers a high level of support, training and economic incentives on the top telecommunications hardware on the market.

The Double Diamond Partner status is an earned reward, given to firms that post significant levels of sales volumes, and to those who have achieved technical and applications certifications. Microtech-Tel is NEC’s largest vendor in the Colorado business marketplace. The Double Diamond Partner status affords Microtech-Tel special training and demos, designation on NEC’s website, and certain discounts and rebates, benefits that help Microtech-Tel customers enjoy service enhancements.

Sam Kumar, President of Microtech-Tel, said the Partner affiliation with NEC affirms that his company is among the best in the field throughout the country.

“Being a NEC Double Diamond Partner isn’t something that comes easy,” said Kumar. “We earned our stripes over years of proving service and equipment to our customers with a high degree of expertise. We are, of course, delighted to be part of the NEC program, but more importantly it means that our customers get the added value and know they are doing business with a telecommunications company that delivers the very best products and services.”

Since 1988, Microtech-Tel has earned its well-deserved reputation for delivering next-generation products and services using best practices at every level of the client experience. The firm provides network services, telecom services and IT managed services, plus phone systems, Internet, T1s and T3s, and more to businesses large and small throughout Colorado’s Front Range and Western Slope. Microtech-Tel features 24/7/365 support and services with technicians strategically located throughout the state.

Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com.

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March 12, 2010

Telecom’s new high fiber diet

Trim the cost and gain the reach using the newest technology. There’s no need to deploy more fiber when using multiplexers to combine multiple T-1 lines over a single fiber optic link. New fiber optic modems can extend the range of T-1 signals over multimode or single-mode fiber up to 40 miles.

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