News Archives
March 07, 2011
Top 10 Reasons to Get VOIP
- Less expensive phone service
- Affordable local and long distance
- Free calling features with optional advanced features
- Convenience
- Mobility
- 24/7 monitoring of your phone system by IT professionals
- Money savings by combining your phone and data networks
- Increased employee productivity
- Time to focus on your business and not your network
- No charge for incoming calls
Why VoIP for your business?
Because VoIP lets you combine voice and data into a single, easy to manage service. Many business owners have heard about VoIP but they’re not sure how it can work with their business.
It’s a step toward greater efficiency and productivity.
VoIP allows you to have your phone line on an IP network. Combined communications offers the power of a phone service with a secure network. By melding all of your communications, from voice to data, you can enjoy cost-effective , easy-to-use business solution with full features that help you increase productivity and efficiency.
VoIP helps you focus on your business.
When you switch to an IP based communications system, you’ll find that you’ll increase productivity, which will allow you time to focus on more important matters than IT. You’ll spend less money on travel by using online conferencing and other tools for better collaboration. Your employees will have more ways to stay connected with easier ways to maintain access to your network, whether at work or at home.
VoIP lets you have many features without paying extra fees.
Business rich features such as voicemail, caller ID, conferencing, forwarding and follow me are added without extra fees. You’ll find that it’s easy to work remotely from any place with an Internet connection.
January 11, 2011
PBX Hosted and On-Site
On-Site PBX Features:
- Caller ID Display, Call Waiting, and Call Transfer
- Find Me, Hunt Groups, Hold, and Resume
- Web Portal Music and On-hold Paging
- Call Timer, Night Service, and Do Not Disturb
Hosted IP-PBX Features:
- Caller ID, Name Call, On Hold, and Call Screening
- Directory Look-up, Group Pick-up, and On-hook Dialing
- Priority Ring, PC Integration, and Remote Phone
- Speed Dial, Voice Mail and 3-way Conference
Communicating with your customers and partners in the most effective way–and without compromising on quality–is more important than ever. Microtech-Tel is a leading provider of PBX service in Denver, Colorado. Whether you are looking to deploy a new solution for your office, replace your old phone system with a Hosted PBX solution, or convert your existing traditional PBX to VoIP technology, you have come to the right place. We believe that your competitive advantage begins by selecting the most experienced and reliable provider–Microtech-Tel!
December 02, 2010
The Newest Technology and Best Solutions for Business
With telecom technology evolving at a rapid pace, business managers are having a difficult time keeping up with all the changes. Businesses are faced with having to select and implement technologies such as Voice Over IP, Web Conferencing Services, IP Based Phone Systems, traditional voice communications services, T1s, PRIs and complicated customer premise telecom equipment. Many of these technologies have evolved in just the past 3 years, thereby requiring business managers to research and implement new telecommunications technologies that will make or break their business. VoIP is here today and is a viable technology that can be deployed by many small-to-medium-businesses. Microtech-Tel sales professionals have the experience that can help you determine, if new equipment or services are the answer to bringing your business up-to-date in all areas of technology. Working with a Microtech-Tel professional will prevent unnecessary expenditures and improve the way your business communicates. We will listen to your needs and recommend what is best for your business, not what is best for ours. You will find that we listen to what your strategic business goals are and can help you reach these goals through the use of communications services and technology.
November 01, 2010
IT Support & IT Consulting for Small and Medium Businesses (SMB)
Microtech-Tel will support your current IT environment, recommend and implement IT upgrades, or build you a new IT infrastructure. We have experience with all of the manufacturers in the marketplace. We have resolved thousands and thousands of technical issues in the past. Here is a list of common IT support issues:
- File Recovery
- Server Crash
- Server Support
- Hard Drive Failure Crash
- Hard Drive-RAID Troubleshooting
- Networking Support
- Networking Training
We are experts with IT support and IT consulting for the SMB market. As a result, we know firsthand how to fix and repair any IT problems. Our goal is not to sell equipment or push boxes. Our goal is to help you make the most out of your existing IT system or help you set up and support the most economical IT system for your business. We promise to implement best-of-breed infrastructure to ensure the reliability, performance, scalability, and accessibility of your technology.
Call us today at 800-722-5115 or email us and ask about our free SMB analysis for your IT.
October 22, 2010
Microtech-Tel & NEC – Partners Since 1995
Microtech-Tel and NEC have been partners since 1995. The NEC phone system is a fully distributed IP phone system with no point of failure. Call control is distributed to smart gateways, which are known as called voice switches, and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. What you get is a single-image system across all geographies, with a robust set of easy-to-use features. The days of spending extra money on multiple PBXs, voice mail systems, automated attendants, and ACD systems are past. With Microtech-Tel, your phone system is distributed, the voice applications are integrated, and the management interface is best in class.
October 15, 2010
Business VOIP Services
As with all of the other business telecom services that MicroTech-Tel offers, VOIP is a service in which we can offer your company the best rates in the industry.
What is VOIP?
VOIP is simply voice over an IP network. This technology uses the internet to carry speech (your voice) over the internet.
What are the advantages of VOIP?
We all know how important it is to be able to answer your phone. You don’t want to miss a customer’s call. With VOIP, you can manage incoming calls and voice mails with just a few mouse clicks from anywhere in the world. You can route calls to follow you wherever you travel. Plus, you can create calling rules to ensure that you do not miss those top priority calls. With VOIP you can become more productive while also saving money.
There are a variety of VOIP solutions that are perfect for the small to medium size business. Just give us a call at 303-373-4444 or email sales@microtech-tel.com. One of our representatives will custom tailor a VOIP business package based upon your company’s specific needs and calling patterns.
September 28, 2010
VOIP Phone Service in Colorado
Voice Quality & Reliability of Service
Voice over IP or VOIP is a proven technology that has been deployed by many of the largest and most successful companies in Denver, Colorado and the surrounding areas. The voice quality and reliability of service is now on par with traditional telephone systems. Nearly all of the major telecom companies offer VoIP service to their business telephone customers as does MicroTechTel, one of Colorado’s leading VOIP providers.
Hosted vs. Premises Equipment
There are 2 ways to get VOIP.
1.Own the hardware and the software (Premises).
2.Lease the Services from a VoIP Service Provider (Hosted Service).
From a technology perspective, there should not be a difference in voice quality and reliability between Premises based VoIP service and a Hosted VoIP service assuming the two alternatives have comparable hardware, software and internet connections.
At MicroTech-Tel we can help you find the most economical VOIP solution for your business. Our expert staff will analyze your needs and prepare a proposal that is just right for you.
VOIP Services
There are 2 types of VoIP services; Group Services and User Services. Group Services are the services that tie all of the users of a company together under a single telecommunications system. Group services are PBX features that allow you to control how calls are handled by your telephone system.
Group Services gives you the ability to easily and with no additional hardware, customize how calls are routed to and from your organization. The power of Group Services lies in its ability to unify your company’s telecommunication system under a single umbrella regardless of the physical location of your offices. Home Offices can even be incorporated into your telephone system. The Auto-Attendant is an example of a Group Service. With a Voice over IP Auto-Attendant, calls can be automatically routed to any geographic location within your company. Calls can even be routed automatically transferred to a home office or a cell phone.
User Services are features of your phone system that your employees can customize to meet the unique requirements of their position within your organization. Examples of User Services include voicemail and call forwarding.
To learn which VOIP plan is right for your business, call 800-722-5115 or visit http://microtech-tel.com/.
MicroTech-Tel services customers throughout Colorado including Denver, Colorado Springs, Grand Junction, Durango, and Fort Collins.
September 13, 2010
The Power of Enterprise on a Small Business Budget
Your business succeeds with reliable connectivity and responsive customer support provided 24/7. Your business depends on communicating with your customers. Easy-to-use, multi-functional, and, most of all, reliable phone systems are key to your success.
At MicroTech-Tel we power your office or offices with enterprise like phone systems without the high price tags. Systems designed specifically for your business needs deliver secure and reliable phone communications so that you can focus on your business. For VOIP in Denver, Colorado Springs, Fort Collins, Grand Junction, or any other area in Colorado MicroTech-Tel.com has affordable solutions for your business.
MicroTech-Tel customer and technical service representatives are committed to serving your business needs by offering support 24/7. In addition, we have a dedicated team of IT service representatives who can support your IT needs.
Our IT team provides cost-effective around the clock support to help you manage and maintain your IT investments whether that is desktop computers or more advances infrastructures. MicroTech-Tel can assist your company with everything you need to get connected to your customers, the Internet, and your suppliers. From installing anti-spam and anti-virus software to providing on site or remote desktop support to creating secure network solutions, our expert team has a solution for you.
For further information or to schedule an appointment to discover all the benefits Microtech-Tel delivers to businesses, call 800-722-5115 or visit http://microtech-tel.com/. MicroTech-Tel services customers throughout Colorado including Denver, Colorado Springs, Grand Junction, Durango, and Fort Collins.
May 15, 2010
Modern PBX systems, even those VoIP-based, now available to large and small business alike
DENVER, CO – PBX, or Public Branch Exchange, the heartbeat of a business telephone system used to managed phone lines and system functionality, is now available in a variety of forms that brings this feature-rich switching technology to even the smallest of businesses, according to Colorado’s voice, data and managed IT services leader Microtech-Tel.
PBX is a sophisticated business telephone management system traditionally utilized by only larger businesses handling enough work stations to make the investment and its features worth the price of admission. PBX systems trace their history to operator-assisted switchboards that allowed multiple internal business phone users to share a limited number of outside lines and also to allow for station-to-station internal communications. Over the years, PBX systems got more complex to handle these functions without operator assistance, and adding on a whole array of features, such as conference calling, auto dialing, night service, voice mail, paging and an auto attendant, among many other features.
Microtech-Tel designs and installs onsite PBX systems for its larger customers, but also operates hosted PBX solutions where even businesses with as few as 5 workstations can tap PBX functionality without the cost of infrastructure and hardware that would be prohibitive for such a small exchange requirement.
“We have built the infrastructure and built-in all of the standard PBX features where small businesses can enjoy the benefits of a full PBX on a pay-as-you-go basis,” said Sam Kumar, Microtech-Tel Founder and CEO. “Using our Hosted PBX service through our cloud computing network, even small business can enjoy one main business telephone number for multiple workstations, follow-me calling to even cell phones, dial-by-name directories, messaging and a full array of PBX functions. In other words, even very small businesses can have the telephony flexibility heretofore reserved to only very largest business customers.”
Microtech-Tel has certified engineers and technicians that regularly design full premises-based PBX for such big-business customers in Colorado as Coors, Hyatt, Marriott and the State of Colorado. Using state-of-the-art business telephone system hardware from industry leader NEC, and switching systems from such partners as Microsoft, Cisco and Juniper, Microtech-Tel has pioneered business telephony services for voice and data based on both traditional switching systems and emerging Voice Over Internet Protocol (VoIP) technology.
And now, through its own 15 locations and data centers throughout Colorado’s Front Range and central mountains, Microtech-Tel has built a multimillion infrastructure that delivers big-business functionality to companies with as few as five workstations.
“We specialize in voice and data managed services for businesses in a wide service area in Colorado,” said Microtech-Tel’s Kumar. “Our services range from network services like telephone lines, long distance and high-speed internet access, to the design, installation and programming of complex telephone and data systems, and complete IT managed services including security, maintenance and trouble-shooting.”
In addition to traditional business telephony, Microtech-Tel also specializes in VoIP technology, Dynamic T1 service, and Multiple Protocol Layer Switching (MPLS) which services multiple office locations with single connectivity for telephone, internet and data communications. Also Microtech-Tel’s state-of-the-art data network supports data encryption technologies that comply with such laws and regulation as HIPPA (Health Insurance Portability and Accountability Act) privacy provisions and Sarbanes-Oxley Act reporting requirements for public companies.
For more information on PBX systems for both large businesses and small enterprises with as few as 5 workstations, as well as the complete voice, internet and data services delivered by Microtech-Tel, call 800-722-5115 and visit http://microtech-tel.com/.
April 22, 2010
Microtech-Tel takes encryption security seriously with Check Point; worry-free credit card processing, HIPPA and Sarbanes-Oxley compliance
DENVER, CO – Microtech-Tel, Colorado’s leading business telecommunications provider of voice, data and IT managed services, has achieved Silver Level PureAdvantage Partner status with Check Point, the world’s top technology for total internet security. This partnership enables Microtech-Tel to deliver its business customers worry-free security for data transfer that ensures secure credit card processing, and full compliance with the privacy and reporting issues under both the Heath Insurance Portability and Accountability Act (HIPPA) for healthcare enterprises and the Sarbanes-Oxley Act of 2002 for publicly traded companies.
Check Point Software Technologies Ltd., headquartered in Israel with U.S. operations based in Redwood, Calif., is the recognized world leader in security software for networks, data and endpoints under a single unified management framework. As a Silver Level PureAdvantage Partner with Check Point, Microtech-Tel personnel have been trained in all aspects of Check Point security software and can provide end users with any combination of resell, catalog sales, integration, installation, training, and technical support for most products.
Check Point provides customers uncompromised protection against all types of threats, reduces security complexity and lowers total cost of ownership. Check Point first pioneered the industry with FireWall-1 and its patented Stateful Inspection technology. Today, Check Point continues to innovate with the development of the Software Blade architecture, a dynamic architecture that delivers secure, flexible and simple solutions that can be fully customized to meet the exact security needs of any organization or environment. Check Point customers include tens of thousands of businesses and organizations of all sizes including all Fortune 100 companies. In addition, Check Point’s award-winning ZoneAlarm solutions protect millions of consumers from hackers, spyware and identity theft.
Microtech-Tel, with more than 2,000 business telecommunications customers throughout Colorado, went the extra mile to partner with Check Point because of its sterling reputation for network security solutions. While this is important for all businesses transferring sensitive and proprietary information on networks, it is particularly critical for those businesses processing credit cards, and those which fall under the guidelines of HIPPA and Sarbanes-Oxley.
Credit card processing on the internet needs heightened security, of course, so customers can have the confidence that their personal financial and identity information won’t be compromised, and Microtech-Tel with Check Point delivers. Moreover, healthcare organizations which are required to follow HIPPA privacy regulations, and public companies with reporting requirements under Sarbanes-Oxley, can rest assured that the Check Point technology from Microtech-Tel is secure and fully compliant with these federal laws.
Microtech-Tel has invested millions of dollars in its technology infrastructure to deliver the very latest voice, data, network and IT managed solutions to its business customers throughout Colorado. From hardware like latest-generation NEC business telephones and systems, PBX systems, through Dynamic T-1s, Multiple Bonded Dynamic T-1s, DSL service, and more, as well as the top customer service and maintenance staffs anywhere, Microtech-Tel provides carrier- and enterprise-level telecommunications services to business customers large and small.
For more information or to schedule an appointment to discover all the benefits Microtech-Tel delivers to businesses, call 800-722-5115 and visit http://microtech-tel.com/.
