News Archives
March 07, 2011
Top 10 Reasons to Get VOIP
- Less expensive phone service
- Affordable local and long distance
- Free calling features with optional advanced features
- Convenience
- Mobility
- 24/7 monitoring of your phone system by IT professionals
- Money savings by combining your phone and data networks
- Increased employee productivity
- Time to focus on your business and not your network
- No charge for incoming calls
Why VoIP for your business?
Because VoIP lets you combine voice and data into a single, easy to manage service. Many business owners have heard about VoIP but they’re not sure how it can work with their business.
It’s a step toward greater efficiency and productivity.
VoIP allows you to have your phone line on an IP network. Combined communications offers the power of a phone service with a secure network. By melding all of your communications, from voice to data, you can enjoy cost-effective , easy-to-use business solution with full features that help you increase productivity and efficiency.
VoIP helps you focus on your business.
When you switch to an IP based communications system, you’ll find that you’ll increase productivity, which will allow you time to focus on more important matters than IT. You’ll spend less money on travel by using online conferencing and other tools for better collaboration. Your employees will have more ways to stay connected with easier ways to maintain access to your network, whether at work or at home.
VoIP lets you have many features without paying extra fees.
Business rich features such as voicemail, caller ID, conferencing, forwarding and follow me are added without extra fees. You’ll find that it’s easy to work remotely from any place with an Internet connection.
December 02, 2010
The Newest Technology and Best Solutions for Business
With telecom technology evolving at a rapid pace, business managers are having a difficult time keeping up with all the changes. Businesses are faced with having to select and implement technologies such as Voice Over IP, Web Conferencing Services, IP Based Phone Systems, traditional voice communications services, T1s, PRIs and complicated customer premise telecom equipment. Many of these technologies have evolved in just the past 3 years, thereby requiring business managers to research and implement new telecommunications technologies that will make or break their business. VoIP is here today and is a viable technology that can be deployed by many small-to-medium-businesses. Microtech-Tel sales professionals have the experience that can help you determine, if new equipment or services are the answer to bringing your business up-to-date in all areas of technology. Working with a Microtech-Tel professional will prevent unnecessary expenditures and improve the way your business communicates. We will listen to your needs and recommend what is best for your business, not what is best for ours. You will find that we listen to what your strategic business goals are and can help you reach these goals through the use of communications services and technology.
October 22, 2010
Microtech-Tel & NEC – Partners Since 1995
Microtech-Tel and NEC have been partners since 1995. The NEC phone system is a fully distributed IP phone system with no point of failure. Call control is distributed to smart gateways, which are known as called voice switches, and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. What you get is a single-image system across all geographies, with a robust set of easy-to-use features. The days of spending extra money on multiple PBXs, voice mail systems, automated attendants, and ACD systems are past. With Microtech-Tel, your phone system is distributed, the voice applications are integrated, and the management interface is best in class.
October 09, 2010
Integrated Dynamic T1 for Business
MicroTech-Tel offers a T1 line that meets all of the telecom needs for your business. You can have both voice and data from the same T1 line and save money. You can say good-bye to the days where it was cost prohibitive to have T1 service. With MicroTech-Tel you can reduce the cost by 50% with our integrated T1 service by simply combining your voice and data on the same T1 line.
Integrated dynamic T1 access is perfect for most small and medium size businesses. You get local and long distance services plus an incredibly fast T1 internet connection. With out integrated T1 you can get back to business since there are unlimited local and long distance calls within your network. On top of that, you get an instant voice and data network improvement without investing in any new hardware. Now, that’s smart thinking!
Just consider some of the advantages of integrated dynamic T1:
- Flexibility – choose which internet speed, type of phone line, and term commitments work best for your business
- Scalability – easily works with existing infrastructure including your PBX; as your business grows it is easy to add voice and data capacity
- Simplicity – simplify your business communications by combining voice & data into a single, easy to manage network
There are a variety of solutions that are perfect for the small to medium size business. Just give us a call at 303-373-4444 or email sales@microtech-tel.com. One of our representatives will custom tailor a solution that meets your needs.
September 28, 2010
VOIP Phone Service in Colorado
Voice Quality & Reliability of Service
Voice over IP or VOIP is a proven technology that has been deployed by many of the largest and most successful companies in Denver, Colorado and the surrounding areas. The voice quality and reliability of service is now on par with traditional telephone systems. Nearly all of the major telecom companies offer VoIP service to their business telephone customers as does MicroTechTel, one of Colorado’s leading VOIP providers.
Hosted vs. Premises Equipment
There are 2 ways to get VOIP.
1.Own the hardware and the software (Premises).
2.Lease the Services from a VoIP Service Provider (Hosted Service).
From a technology perspective, there should not be a difference in voice quality and reliability between Premises based VoIP service and a Hosted VoIP service assuming the two alternatives have comparable hardware, software and internet connections.
At MicroTech-Tel we can help you find the most economical VOIP solution for your business. Our expert staff will analyze your needs and prepare a proposal that is just right for you.
VOIP Services
There are 2 types of VoIP services; Group Services and User Services. Group Services are the services that tie all of the users of a company together under a single telecommunications system. Group services are PBX features that allow you to control how calls are handled by your telephone system.
Group Services gives you the ability to easily and with no additional hardware, customize how calls are routed to and from your organization. The power of Group Services lies in its ability to unify your company’s telecommunication system under a single umbrella regardless of the physical location of your offices. Home Offices can even be incorporated into your telephone system. The Auto-Attendant is an example of a Group Service. With a Voice over IP Auto-Attendant, calls can be automatically routed to any geographic location within your company. Calls can even be routed automatically transferred to a home office or a cell phone.
User Services are features of your phone system that your employees can customize to meet the unique requirements of their position within your organization. Examples of User Services include voicemail and call forwarding.
To learn which VOIP plan is right for your business, call 800-722-5115 or visit http://microtech-tel.com/.
MicroTech-Tel services customers throughout Colorado including Denver, Colorado Springs, Grand Junction, Durango, and Fort Collins.
September 13, 2010
The Power of Enterprise on a Small Business Budget
Your business succeeds with reliable connectivity and responsive customer support provided 24/7. Your business depends on communicating with your customers. Easy-to-use, multi-functional, and, most of all, reliable phone systems are key to your success.
At MicroTech-Tel we power your office or offices with enterprise like phone systems without the high price tags. Systems designed specifically for your business needs deliver secure and reliable phone communications so that you can focus on your business. For VOIP in Denver, Colorado Springs, Fort Collins, Grand Junction, or any other area in Colorado MicroTech-Tel.com has affordable solutions for your business.
MicroTech-Tel customer and technical service representatives are committed to serving your business needs by offering support 24/7. In addition, we have a dedicated team of IT service representatives who can support your IT needs.
Our IT team provides cost-effective around the clock support to help you manage and maintain your IT investments whether that is desktop computers or more advances infrastructures. MicroTech-Tel can assist your company with everything you need to get connected to your customers, the Internet, and your suppliers. From installing anti-spam and anti-virus software to providing on site or remote desktop support to creating secure network solutions, our expert team has a solution for you.
For further information or to schedule an appointment to discover all the benefits Microtech-Tel delivers to businesses, call 800-722-5115 or visit http://microtech-tel.com/. MicroTech-Tel services customers throughout Colorado including Denver, Colorado Springs, Grand Junction, Durango, and Fort Collins.
May 24, 2010
VoIP rapidly meeting the demands of business telecommunications, including voice and data through a single network
DENVER, CO — Businesses large and small throughout Colorado are rapidly moving their voice and data communications to Voice Over Internet Protocol, VoIP, to save money over traditional phone company services and to draw upon a host of feature-rich options available through the flexibility of VoIP, and Colorado’s own Microtech-Tel specializes in delivering this cutting-edge technology to business customers throughout the Front Range and central mountain areas of the state.
VoIP is a fully digitized technology delivering both voice and data transmission over secure, encrypted Internet connections anywhere in the world, connecting seamlessly to traditional phone systems where necessary. The advantages of VoIP are many, including handling all types of communications, both voice and data, over a single network, replacing the business expense of building two separate networks to handle these technologies essential to modern business operation. On the voice side of the ledger, VoIP offers business customers a full set of features — long distance, call forwarding, voice mail, conferencing, caller ID and more — without additional monthly fees as is seen with traditional phone companies, while on the data side delivering full high-speed broadband internet access for data, email and video.
“With the VoIP network built by Microtech-Tel, business customers have carrier-class phone and enterprise-level data systems on one network at substantial savings over traditional phone companies and separate internet providers, and they can also tap into an entire array of Hosted Solutions on an as-needed basis through the Microtech-Tel IP Cloud Network,” said Sam Kumar, Microtech-Tel Founder and CEO. “We have Hosted PBX, Hosted Email, Hosted Storage, teleconferencing, security, back-up an additional services. With the system Microtech-Tel has developed, business customers can have as much or as little network features as needed, whenever they need them, without the expense of their own unique systems.”
Microtech-Tel, founded in 1988, provides business customers with the full range of telephony and IT solutions, including such hardware as business phone systems from industry leading NEC, network services including local phone lines, long distance service, and high-speed interent access, plus such IT managed services firewall, server, switch and router maintenance, remote and on-site end-user support, 24/7/365 technical support, and daily operations and administration of all voice and data systems.
“The Internet is becoming the standard for telecommunications, which is why the traditional telecom business phone service is shrinking each quarter,” adds Microtech-Tel’s Kumar. “We have 21st Century business telecommunication service in place now, fully secure and adaptable to the technological future.”
Microtech-Tel has invested millions of dollars in its technology infrastructure to deliver the very latest voice, data, network and IT managed solutions to its business customers throughout Colorado. The firm handles business customers with 5 to 5,000 workstations with hardware, like latest-generation NEC business telephones and systems, and PBX systems, through to Dynamic T-1s, Multiple Bonded Dynamic T-1s and DSL service. Microtech-Tel also delivers the the top customer service and technical maintenance through highly trained personnel on staff in 10 locations throughout the state of Colorado.
For information or to schedule an appointment to discover all the benefits Microtech-Tel delivers to businesses, call 800-722-5115 and visit http://microtech-tel.com/.
May 15, 2010
Modern PBX systems, even those VoIP-based, now available to large and small business alike
DENVER, CO – PBX, or Public Branch Exchange, the heartbeat of a business telephone system used to managed phone lines and system functionality, is now available in a variety of forms that brings this feature-rich switching technology to even the smallest of businesses, according to Colorado’s voice, data and managed IT services leader Microtech-Tel.
PBX is a sophisticated business telephone management system traditionally utilized by only larger businesses handling enough work stations to make the investment and its features worth the price of admission. PBX systems trace their history to operator-assisted switchboards that allowed multiple internal business phone users to share a limited number of outside lines and also to allow for station-to-station internal communications. Over the years, PBX systems got more complex to handle these functions without operator assistance, and adding on a whole array of features, such as conference calling, auto dialing, night service, voice mail, paging and an auto attendant, among many other features.
Microtech-Tel designs and installs onsite PBX systems for its larger customers, but also operates hosted PBX solutions where even businesses with as few as 5 workstations can tap PBX functionality without the cost of infrastructure and hardware that would be prohibitive for such a small exchange requirement.
“We have built the infrastructure and built-in all of the standard PBX features where small businesses can enjoy the benefits of a full PBX on a pay-as-you-go basis,” said Sam Kumar, Microtech-Tel Founder and CEO. “Using our Hosted PBX service through our cloud computing network, even small business can enjoy one main business telephone number for multiple workstations, follow-me calling to even cell phones, dial-by-name directories, messaging and a full array of PBX functions. In other words, even very small businesses can have the telephony flexibility heretofore reserved to only very largest business customers.”
Microtech-Tel has certified engineers and technicians that regularly design full premises-based PBX for such big-business customers in Colorado as Coors, Hyatt, Marriott and the State of Colorado. Using state-of-the-art business telephone system hardware from industry leader NEC, and switching systems from such partners as Microsoft, Cisco and Juniper, Microtech-Tel has pioneered business telephony services for voice and data based on both traditional switching systems and emerging Voice Over Internet Protocol (VoIP) technology.
And now, through its own 15 locations and data centers throughout Colorado’s Front Range and central mountains, Microtech-Tel has built a multimillion infrastructure that delivers big-business functionality to companies with as few as five workstations.
“We specialize in voice and data managed services for businesses in a wide service area in Colorado,” said Microtech-Tel’s Kumar. “Our services range from network services like telephone lines, long distance and high-speed internet access, to the design, installation and programming of complex telephone and data systems, and complete IT managed services including security, maintenance and trouble-shooting.”
In addition to traditional business telephony, Microtech-Tel also specializes in VoIP technology, Dynamic T1 service, and Multiple Protocol Layer Switching (MPLS) which services multiple office locations with single connectivity for telephone, internet and data communications. Also Microtech-Tel’s state-of-the-art data network supports data encryption technologies that comply with such laws and regulation as HIPPA (Health Insurance Portability and Accountability Act) privacy provisions and Sarbanes-Oxley Act reporting requirements for public companies.
For more information on PBX systems for both large businesses and small enterprises with as few as 5 workstations, as well as the complete voice, internet and data services delivered by Microtech-Tel, call 800-722-5115 and visit http://microtech-tel.com/.
March 19, 2010
MICROTECH-TEL COMMITS TO ‘GREEN’ WITH ITS SERVICE FLEET
DENVER, CO – Microtech-Tel, Colorado’s leading provider of business voice and data managed services, is committed ecological “green” operations, most clearly manifest in its fleet of service vehicles: 10 Mazda3 wagons that carry an EPA mileage rating of 25 mpg city and 33 mpg highway.
“Microtech-Tel has customers far and wide throughout the state, and our technicians log thousands of miles each year meeting the needs of our clients,” said Sam Kumar, President of the company. “We wanted to save money, of course, but one of our chief concerns in looking for service vehicles was to insure that our carbon footprint would be the minimum possible while still getting the job done. Our experience is that our technicians, with their Mazdas fully loaded with our ‘Critical Spares” parts, are getting an average of more than 30 miles to the gallon servicing our customers. That’s good for us, good for our customers, and great for the earth.”
In selecting the fleet of service vehicles for technicians located throughout the state of Colorado, Microtech-Tel tried to reach a balance of driver comfort, a size vehicle which could easily carry all the equipment necessary to make a one-stop service call, and environmental stewardship. The Mazda3 wagon fit the bill. Each technician carries a share of over $330,000 in “Critical Spares” inventory maintained by the company and consisting of phone systems, switches, routers, networking gear, cabling, and more.
“A smaller vehicle wouldn’t have met our requirement to have the right parts to complete the job on-site and on-time,” Kumar noted, adding, “and a larger vehicle would have required more fuel than our sense of propriety would allow. We truly care about the environment and really wanted to make a ‘green’ statement in our operations.”
Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com.
