News Archives
January 11, 2011
PBX Hosted and On-Site
On-Site PBX Features:
- Caller ID Display, Call Waiting, and Call Transfer
- Find Me, Hunt Groups, Hold, and Resume
- Web Portal Music and On-hold Paging
- Call Timer, Night Service, and Do Not Disturb
Hosted IP-PBX Features:
- Caller ID, Name Call, On Hold, and Call Screening
- Directory Look-up, Group Pick-up, and On-hook Dialing
- Priority Ring, PC Integration, and Remote Phone
- Speed Dial, Voice Mail and 3-way Conference
Communicating with your customers and partners in the most effective way–and without compromising on quality–is more important than ever. Microtech-Tel is a leading provider of PBX service in Denver, Colorado. Whether you are looking to deploy a new solution for your office, replace your old phone system with a Hosted PBX solution, or convert your existing traditional PBX to VoIP technology, you have come to the right place. We believe that your competitive advantage begins by selecting the most experienced and reliable provider–Microtech-Tel!
December 02, 2010
The Newest Technology and Best Solutions for Business
With telecom technology evolving at a rapid pace, business managers are having a difficult time keeping up with all the changes. Businesses are faced with having to select and implement technologies such as Voice Over IP, Web Conferencing Services, IP Based Phone Systems, traditional voice communications services, T1s, PRIs and complicated customer premise telecom equipment. Many of these technologies have evolved in just the past 3 years, thereby requiring business managers to research and implement new telecommunications technologies that will make or break their business. VoIP is here today and is a viable technology that can be deployed by many small-to-medium-businesses. Microtech-Tel sales professionals have the experience that can help you determine, if new equipment or services are the answer to bringing your business up-to-date in all areas of technology. Working with a Microtech-Tel professional will prevent unnecessary expenditures and improve the way your business communicates. We will listen to your needs and recommend what is best for your business, not what is best for ours. You will find that we listen to what your strategic business goals are and can help you reach these goals through the use of communications services and technology.
December 01, 2010
Is Your Telecommunication Technology Outdated?
If your business is using the wrong telephone service plan or outdated telecommunications technology or telephone system hardware, you are throwing away money. Microtech-Tel has had the opportunity to consult with many small and medium sized businesses and we have found that the service plans with their long distance carrier, local phone service provider or cellular provider are left unmonitored–and in most cases, we find that the company is paying much more then they need to. If left unattended, you stand to lose thousands of dollars per year due to inefficiencies both from a cost and operations stand point. Your competitors who take the time to upgrade and maintain their telecommunications services and technology will enjoy a competitive advantage. To stay on top of this, Microtech-Tel can help you choose, implement and maintain telecommunications services, hardware and technologies designed to maximize your profits and operating efficiencies.
October 22, 2010
Microtech-Tel & NEC – Partners Since 1995
Microtech-Tel and NEC have been partners since 1995. The NEC phone system is a fully distributed IP phone system with no point of failure. Call control is distributed to smart gateways, which are known as called voice switches, and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. What you get is a single-image system across all geographies, with a robust set of easy-to-use features. The days of spending extra money on multiple PBXs, voice mail systems, automated attendants, and ACD systems are past. With Microtech-Tel, your phone system is distributed, the voice applications are integrated, and the management interface is best in class.
September 28, 2010
VOIP Phone Service in Colorado
Voice Quality & Reliability of Service
Voice over IP or VOIP is a proven technology that has been deployed by many of the largest and most successful companies in Denver, Colorado and the surrounding areas. The voice quality and reliability of service is now on par with traditional telephone systems. Nearly all of the major telecom companies offer VoIP service to their business telephone customers as does MicroTechTel, one of Colorado’s leading VOIP providers.
Hosted vs. Premises Equipment
There are 2 ways to get VOIP.
1.Own the hardware and the software (Premises).
2.Lease the Services from a VoIP Service Provider (Hosted Service).
From a technology perspective, there should not be a difference in voice quality and reliability between Premises based VoIP service and a Hosted VoIP service assuming the two alternatives have comparable hardware, software and internet connections.
At MicroTech-Tel we can help you find the most economical VOIP solution for your business. Our expert staff will analyze your needs and prepare a proposal that is just right for you.
VOIP Services
There are 2 types of VoIP services; Group Services and User Services. Group Services are the services that tie all of the users of a company together under a single telecommunications system. Group services are PBX features that allow you to control how calls are handled by your telephone system.
Group Services gives you the ability to easily and with no additional hardware, customize how calls are routed to and from your organization. The power of Group Services lies in its ability to unify your company’s telecommunication system under a single umbrella regardless of the physical location of your offices. Home Offices can even be incorporated into your telephone system. The Auto-Attendant is an example of a Group Service. With a Voice over IP Auto-Attendant, calls can be automatically routed to any geographic location within your company. Calls can even be routed automatically transferred to a home office or a cell phone.
User Services are features of your phone system that your employees can customize to meet the unique requirements of their position within your organization. Examples of User Services include voicemail and call forwarding.
To learn which VOIP plan is right for your business, call 800-722-5115 or visit http://microtech-tel.com/.
MicroTech-Tel services customers throughout Colorado including Denver, Colorado Springs, Grand Junction, Durango, and Fort Collins.
September 13, 2010
The Power of Enterprise on a Small Business Budget
Your business succeeds with reliable connectivity and responsive customer support provided 24/7. Your business depends on communicating with your customers. Easy-to-use, multi-functional, and, most of all, reliable phone systems are key to your success.
At MicroTech-Tel we power your office or offices with enterprise like phone systems without the high price tags. Systems designed specifically for your business needs deliver secure and reliable phone communications so that you can focus on your business. For VOIP in Denver, Colorado Springs, Fort Collins, Grand Junction, or any other area in Colorado MicroTech-Tel.com has affordable solutions for your business.
MicroTech-Tel customer and technical service representatives are committed to serving your business needs by offering support 24/7. In addition, we have a dedicated team of IT service representatives who can support your IT needs.
Our IT team provides cost-effective around the clock support to help you manage and maintain your IT investments whether that is desktop computers or more advances infrastructures. MicroTech-Tel can assist your company with everything you need to get connected to your customers, the Internet, and your suppliers. From installing anti-spam and anti-virus software to providing on site or remote desktop support to creating secure network solutions, our expert team has a solution for you.
For further information or to schedule an appointment to discover all the benefits Microtech-Tel delivers to businesses, call 800-722-5115 or visit http://microtech-tel.com/. MicroTech-Tel services customers throughout Colorado including Denver, Colorado Springs, Grand Junction, Durango, and Fort Collins.
April 15, 2010
Microtech-Tel delivers a host of technology solutions for continuing cutting-edge service
DENVER, CO – With technology requirements changing rapidly, it is difficult for businesses large and small to manage their voice, data and network systems to keep up with demand, so Microtech-Tel has designed a host of technology and service resources and solutions to keep client telecom, networks and IT managed services on the cutting edge for today and tomorrow.
In other words, Microtech-Tel has built, maintains and constantly updates a complete and state-of-the-art suite of secure telecom infrastructure and IT resources so each client can tap what they need, when they need it, constantly remaining ahead of the telecom curve.
Microtech-Tel, founded in 1998, has business solutions from the desktop telephones and PBXs, to network services for local carrier-class local telephone lines, internet access and long distance service, to such hosted services as web hosting, hosted email, hosted security, hosted IT management, hosted teleconferencing and more.
From the company’s Telecom Services, choose a wide array a wide array of telephony services and hardware, including the design, installation, programming and maintenance of complete phone systems for 5 to 5,000 workstations, including the training services to ensure maximum productivity. As a Double Diamond Partner with NEC, Microtech-Tel affords its client a premium relationship for exclusive pricing on hardware and training, plus the company’s infrastructure supports Microsoft, Cisco and Juniper systems with certified engineers and technicians who handle everything from setup and installation, to training and troubleshooting.
Microtech-Tel’s Network Services bring unmatched high-speed internet access and feature-rich local and long-distance telephone service with carrier-class and enterprise-level functionality. The Voice Over Internet Protocol, or VoIP, system operates from 10 Microtech-Tel Data Centers strategically located throughout the Denver metro area, the Front Range of Colorado and mountain locations, complete with redundancy to ensure no downtime. There is no better voice and data management system anywhwere.
And with Microtech-Tel’s envelope-pushing cloud computing network, clients can tap the very latest in hosted technologies for voice and data services to monitor and manage all IT devices, including routers, switches, servers, workstations, phone systems, and firewalls, and to enjoy remote diagnosis, troubleshooting, and daily operation and administration of all systems. Microtech-Tel’s in-house engineers can design a unique system for each client to handle bandwidth requirements on a day-to-day basis, and allow access to the vast resources of the cloud to manage any special needs and spikes in demand.
Since 1988, Microtech-Tel has earned its well-deserved reputation for delivering next-generation products and services using best practices at every level of the client experience. The firm provides network services, telecom services and IT managed services, plus phone systems, Internet, T1s and T3s, and more to businesses large and small throughout Colorado’s Front Range and Western Slope. Microtech-Tel features 24/7/365 support and services with technicians strategically located throughout the state.
Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com
March 19, 2010
MICROTECH-TEL COMMITS TO ‘GREEN’ WITH ITS SERVICE FLEET
DENVER, CO – Microtech-Tel, Colorado’s leading provider of business voice and data managed services, is committed ecological “green” operations, most clearly manifest in its fleet of service vehicles: 10 Mazda3 wagons that carry an EPA mileage rating of 25 mpg city and 33 mpg highway.
“Microtech-Tel has customers far and wide throughout the state, and our technicians log thousands of miles each year meeting the needs of our clients,” said Sam Kumar, President of the company. “We wanted to save money, of course, but one of our chief concerns in looking for service vehicles was to insure that our carbon footprint would be the minimum possible while still getting the job done. Our experience is that our technicians, with their Mazdas fully loaded with our ‘Critical Spares” parts, are getting an average of more than 30 miles to the gallon servicing our customers. That’s good for us, good for our customers, and great for the earth.”
In selecting the fleet of service vehicles for technicians located throughout the state of Colorado, Microtech-Tel tried to reach a balance of driver comfort, a size vehicle which could easily carry all the equipment necessary to make a one-stop service call, and environmental stewardship. The Mazda3 wagon fit the bill. Each technician carries a share of over $330,000 in “Critical Spares” inventory maintained by the company and consisting of phone systems, switches, routers, networking gear, cabling, and more.
“A smaller vehicle wouldn’t have met our requirement to have the right parts to complete the job on-site and on-time,” Kumar noted, adding, “and a larger vehicle would have required more fuel than our sense of propriety would allow. We truly care about the environment and really wanted to make a ‘green’ statement in our operations.”
Microtech-Tel is headquartered at 5600 Greenwood Village Blvd., Suite 300, Greenwood Village, CO 80111. For more information phone 303-373-4444, email sales@microtech-tel.com, or visit the website at www.microtech-tel.com.
